OUR VALUES

What we stand for as a company.

before-image
HOW DO IT

Our creative work process.

Black and white cow illustration

Every member of UPQODE is a great player with awesome skills and passion for their work. However, in a team, we unite outstanding minds into the unique harmonized organism that grows and develops. Personally, we can do a lot but in a team we can do more.

team

United minds is … getting our brains and skills together to solve a complicated issue. Team collaboration is … working on the achievement of common desired result - OnTime Delivery, Well-estimated working hours and the Highest Client Happiness. Team collaboration is … leaving comments in Active Collab so that everyone is aware of all the changes in the project. Team collaboration is … keeping all the feedback safe in one place and always visible to all the members involved in the project. Team collaboration is … conducting Daily Scrum meetings, Sprint Reviews and Project Retrospectives to share achievements and blocking points so that we can track the progress in real time and help each other. Team collaboration is … checking the code of your colleagues to help them improve their skills.

We celebrate and reward the unique skills, backgrounds, opinions, and talents of our people. We believe people work better when their relations are based on trust. At UPQODE we are working not just for business but to make sure that everyone feels like a part of the family. We consider every team member and every client as our partners in creating value.

We know how to strike a balance between serious attitude toward the work and friendly atmosphere.

people

People orientation is … receiving whatever you need - hugs when you are sad, cookie when you are hungry, tennis match when you want to relax, advice when you get stuck on the task. Family spirit is … celebrating Birthdays, going to the cinema together, playing football, participating in team-buildings and any company conducted surveys etc. Client orientation is … letting our clients provide regular feedback and taking part in discussions and decision-making process. Client orientation is … offering a more complicated but more useful feature to be developed instead of a simple one. Client orientation is … working on the client’s project as on your own one, work on it as you would work for yourself. Client orientation is … greeting our clients on holidays and informing them about our days off in advance.

Quality is the engine that always pulls us towards moving forward and growing up in order to create something new, unique. We do everything as good as we do it for ourselves. That’s how we achieve personal and client’s satisfaction to make sure that people stay loyal to us.

stars

Quality is … making the project so good that you can even show it to your mom. Quality is … writing such a good code that QA finds nothing while testing the page. Quality is … reviewing the result of the work before assigning the task for QA or the final approval because we care and respect our colleague's time. Quality is … being rated among the Top 10 WordPress companies by Clutch. Quality is … accepting 50 lines of top-notch software instead of 1.000 lines of spaghetti code. Result orientation is … setting KPIs for the projects to make it good and not just finish it. Result orientation is … working on the project like on the end-product.

Open and honest communication is the key to good cooperation. We are always sincere and ready to explain our actions and decisions so that no pitfalls or uncertainty can happen. It’s also about providing constructive feedback and holding us accountable for the work and demanding our best effort. It’s the building blocks of company values. The most important thing for everyone is to know exactly where to go for the information and to be regularly updated.

openness

Openness is … listening and saying things straight forward. Openness is … handling 1:1 meeting to share your thoughts and feelings about your development, both personal and professional. Transparency is … giving the client access to full working process and to git (code) from the first day. Transparency is … participating in internal questionnaires to express your concerns, your solutions and ideas without any fear to be judged. Transparency is … tracking time, leaving comments/feedback, assigning tasks, describing the progress or blocking points to be solved. Transparency is … setting a start and a due date for each task, so anyone can see what each colleague is working on at any given moment (tasks IN PROGRESS).

Open and honest communication is the key to good cooperation. We are always sincere and ready to explain our actions and decisions so that no pitfalls or uncertainty can happen. It’s also about providing constructive feedback and holding us accountable for the work and demanding our best effort. It’s the building blocks of company values. The most important thing for everyone is to know exactly where to go for the information and to be regularly updated.

danielle-macinnes

Development is … being open to changes and innovations. Development is … searching for new features and technologies, sharing and documenting them with our colleagues to make the work easier. Development is … bringing new ideas and sharing them with our team. Development is … always being in the trend with the technologies. Development is … attending trainings and meetups to be up-to-date with the latest trends. Creativity is … getting a solution to a specific problem with writing less code. Creativity is … developing a complicated design that would make the client happier.

Every team member understands their influence on the development of the company. All the relations are built with dedication and full commitment. Being proactive helps us to meet all the stakeholders’ expectations and eliminate all the possible issues.

We do what we say.

Engagement

Engagement is … bringing improvement suggestions or recommendations. Engagement is … learning new technologies on your own without waiting for someone else to teach you. Engagement is … mentoring newcomers to help them become involved in the working process faster. Engagement is … promoting our values inside and outside the company. Engagement is … forecasting possible blocking points or issues. Engagement is … being able to quickly add tasks with specific due dates, assignees, status labels, and attached files to be more organized and proactive. Responsibility is … sticking to the estimates we set. Responsibility is … meeting the deadline, otherwise contributing more time not to let the client down. Responsibility is … being available and online during work hours. Responsibility is … informing when you have no tasks to do, initiating the talk when you have an issue to be solved.

Testimonials

What They Say

This is a team that pays great attention to detail and does great work. I had a design done for my website by a separate designer, and Nick implemented the design perfectly for both mobile and desktop. His team uses project management software to track tasks and break up the work for his team into sprints. You aren’t just getting a developer when you hire Nick, you’re also getting great project management and organization. I 100% recommended it.

Erik DiMarco

Manager, NimbleDesk

UPQODE delivers high-quality web work quickly, thanks to their expertise in PHP and WordPress. Regular communication and reasonable prices further smooth the workflow. We've been very pleased with the results. UPQODE responds far more quickly to development changes than our core team would be able to. They are highly knowledgeable about best practices in WordPress, and their ability to rapidly scale up whenever we need a project completed makes them a valuable asset for us in our development needs.

Jim Kreyenhagen

VP Marketing and Consumer Services, doxo

The engagement resulted in an aesthetically pleasing website that satisfied internal stakeholders. They dedicated capable resources that ensured effective collaboration. UPQODE’s attentiveness and flexibility support a successful partnership. They created a beautiful website that we love. The site functions to advertise a certain medical procedure, so I can’t speak to any traffic metrics. UPQODE's responsiveness was their most impressive quality.

Jessica Echevarria

Administrator, University Division

UPQODE delivered a functioning and accessible website. Their adaptable approach to customer service allowed for a smooth development process and set the foundation for possible future collaborations. The delivered website met all of my requirements and explains everything I need it to. UPQODE was very understanding and accommodating of my changing needs throughout the project. The communication was excellent. I plan to work with them again for future needs.

Darren Devost

Owner, Devost's Dynamic Marketing

The vendor succeeded in creating innovative WordPress solutions. Their availability enabled the client to deliver products more quickly. UPQODE's project management was good—their staff met weekly with the client and was always very punctual. UPQODE brought troubleshooting, recommendations, and ideas that our previous partner was unable to provide. They deliver work on-time and within budget. The design they’ve inserted into the product has enabled us to deliver products more quickly. They have always been very helpful in recommending better solutions.

David Bill

President & Founder, Liquid Knowledge Group
Request a Design