Type:Web Design
Industry:Corporate Services
Client:The Human Factor
Deliverables:4 months
The Human Factor

Negotiate a new status quo

Website design and development services for The Human Factor. The company delivers educational programs to build negotiation, influence, and advocacy skills. THF supports agencies and organizations to diagnose and solve their complex challenges in the best way.


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Case Study: A Bold Redesign That Brings Storytelling, Trust, and Usability Together

From the very first scroll, this newly redesigned website makes an impression. The animated elements and layout choices are not just visually impressive. They are purposeful. Every movement and interaction on the site is designed to guide the user through a journey that reflects both the brand’s story and its values.

We’re proud to share how we took our client’s vision for a modern, helpful, and trustworthy website and brought it to life through thoughtful design, clear storytelling, and a seamless user experience.

A Website Designed to Catch the Eye and Keep It There

One of the most noticeable aspects of this site is its bold use of animation. But the animation is not just there to be flashy. It is used in a way that draws users into the content, nudging them naturally from one section to the next. Whether it is a subtle parallax effect or a creative transition between blocks, the motion adds life without distracting from the message.

Coupled with this movement is a smart use of color. The site features a unique palette that balances warmth with a modern touch. It grabs attention while maintaining a professional feel. Large, confident typography gives every piece of content presence and weight. Headlines do not just inform, they make a statement. These design choices work together to make the experience of scrolling through the site not only intuitive but enjoyable.

From the moment a user lands on the homepage, it is clear that this company has something to say and knows how to say it.

Understanding the Client’s Needs and Goals

When the client first approached us, they had a clear goal. They needed a fresh website that felt modern and reliable. The existing site was outdated and did not reflect the company’s professionalism or values. On top of that, users often found it hard to navigate and were not staying on the site long enough to explore what it had to offer.

They wanted a platform that looked credible, felt trustworthy, and delivered information clearly. Our team knew the design had to be visually striking but also deeply functional. The client also emphasized the importance of helping users find what they were looking for quickly, without having to search through cluttered pages.

This guided our entire process. From design concepts to content structure, every choice was made with clarity and ease of use in mind.

Restructuring the Site and Enhancing the User Journey

Visual appeal means little if the website is not easy to use. We began by mapping out a new structure that allowed visitors to understand the company’s message and services right away. Pages were reorganized to follow a logical flow. Each section was built to answer questions and encourage action.

We focused heavily on storytelling. Rather than listing features or services in a flat way, we turned information into engaging narratives. The homepage introduces the company with a confident tone, while service pages speak directly to the pain points of potential clients. Testimonials and success stories were placed strategically to build trust as visitors move through the site.

Clear calls to action guide users where they need to go. Whether someone is ready to contact the team, learn more about services, or simply explore, the path forward is always visible.

Responsive Design and Performance Optimization

Today, websites must perform across a range of devices. Whether someone is browsing on a desktop monitor or a mobile phone, the experience should be just as strong. Our team made sure the site was fully responsive and looked polished on every screen size.

Layout elements were optimized to reflow cleanly depending on the device. Fonts remained legible and images maintained their quality without slowing the page down. Animations were tested to ensure they remained smooth and functional even on slower connections.

We also worked behind the scenes to make the website fast. Speed matters for user satisfaction and also plays a major role in SEO. By compressing files, optimizing images, and implementing smart caching strategies, we reduced load times significantly.

Building Trust Through Design

One of the client’s biggest requests was to make the website feel credible and helpful. Our design choices reflect that at every step. Clean lines, structured layouts, and a confident visual identity create a sense of authority. At the same time, conversational copy and relatable content make the brand feel approachable.

We included key elements that help build trust. Case studies, client logos, testimonials, and real-world examples were presented in a clear and honest way. This combination of transparency and professionalism helps turn visitors into leads.

The Final Result and What It Means

The final product is a fast, modern, and engaging website that clearly reflects the values of the company. Visitors understand what the business offers within a few seconds. They can easily navigate to services, learn about the team, and find helpful resources.

The redesign brought together everything the client wanted. The site looks and feels professional. It offers a clear user journey. And most importantly, it inspires confidence in the brand from the moment someone lands on the page.

Looking Back at the Process

This project is a great example of what happens when design, content, and development work in harmony. Every element of the site was built with purpose. The animations add energy. The structure adds clarity. The visuals add personality. And together, they support a website that serves the business and its audience equally well.

Our team took the time to understand the goals, build a strong strategy, and execute with precision. The end result is not just a website that looks great. It is a website that works hard to support the brand and create lasting impressions.

Want to Create a Similar Experience for Your Business

If you are thinking about refreshing your website or building a new one from scratch, our team can help. We specialize in creating digital experiences that blend design, performance, and strategy. Every project is approached with the goal of turning visitors into customers and ideas into action.

Let us help you bring your vision to life.

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Testimonials

What They Say

This is a team that pays great attention to detail and does great work. I had a design done for my website by a separate designer, and Nick implemented the design perfectly for both mobile and desktop. His team uses project management software to track tasks and break up the work for his team into sprints. You aren’t just getting a developer when you hire Nick, you’re also getting great project management and organization. I 100% recommended it.

Erik DiMarco

Manager, NimbleDesk

UPQODE delivers high-quality web work quickly, thanks to their expertise in PHP and WordPress. Regular communication and reasonable prices further smooth the workflow. We've been very pleased with the results. UPQODE responds far more quickly to development changes than our core team would be able to. They are highly knowledgeable about best practices in WordPress, and their ability to rapidly scale up whenever we need a project completed makes them a valuable asset for us in our development needs.

Jim Kreyenhagen

VP Marketing and Consumer Services, doxo

The engagement resulted in an aesthetically pleasing website that satisfied internal stakeholders. They dedicated capable resources that ensured effective collaboration. UPQODE’s attentiveness and flexibility support a successful partnership. They created a beautiful website that we love. The site functions to advertise a certain medical procedure, so I can’t speak to any traffic metrics. UPQODE's responsiveness was their most impressive quality.

Jessica Echevarria

Administrator, University Division

UPQODE delivered a functioning and accessible website. Their adaptable approach to customer service allowed for a smooth development process and set the foundation for possible future collaborations. The delivered website met all of my requirements and explains everything I need it to. UPQODE was very understanding and accommodating of my changing needs throughout the project. The communication was excellent. I plan to work with them again for future needs.

Darren Devost

Owner, Devost's Dynamic Marketing

The vendor succeeded in creating innovative WordPress solutions. Their availability enabled the client to deliver products more quickly. UPQODE's project management was good—their staff met weekly with the client and was always very punctual. UPQODE brought troubleshooting, recommendations, and ideas that our previous partner was unable to provide. They deliver work on-time and within budget. The design they’ve inserted into the product has enabled us to deliver products more quickly. They have always been very helpful in recommending better solutions.

David Bill

President & Founder, Liquid Knowledge Group
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