Best Chat App For Shopify For 2023

Finding the best chat app for Shopify can be a bit of a daunting task. There are so many options out there, and it can be hard to know which one is right for your business. The good news is that we’ve done the research for you and compiled a list of the 16 best chat app for Shopify in 2023. We’ve considered things like features, ease of use, price, and more to make sure that this list has something for everyone. So whether you’re looking for a simple chat app or something with more advanced features, you’re sure to find it on this list.

Best Chat App For Shopify:

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Relish AI Chatbot, Quiz, FAQ

$29/month
Features:
  • Grow your Sales & Conversions
  • Engage For More Sales
  • Minimize Your Workload
Rating: 5.0
Total Reviews: 16
Why use this app?
Relish AI is your shopping assistant/chatbot, available 24/7. It's ready to help visitors and shoppers find what they're looking for, keep them interested when you're not around, and provide support in everything from tracking to returns.
Price:
Price 1
$29/month
Price 2
$99/month
Price 3
$299/month

WhatsApp Chat, Telegram & MORE

Free
Features:
  • Works with all themes
  • Increase sales
  • Real time live chat
Rating: 4.7
Total Reviews: 323
Why use this app?
The easiest and most natural form of communication for your visitors is WhatsApp Chat and Share. Let visitors send you their questions and you can embed a well and widely accepted messenger into your site to create a simple communication tool for your visitors.

Gobot ‑ AI Chatbot + Quiz

by Gobot
Free
Features:
  • Help shoppers find products
  • Automate repetitive support
  • Collect data + opt-ins
Highlights:
  • Seamless workflow: use directly in Shopify admin
Rating: 4.7
Total Reviews: 100
Why use this app?
Increase sales by using AI-guided selling quizzes to better understand customers' requirements, provide insightful recommendations, and customize their shopping experiences.

WhatSmart ‑ Whatsapp Chat

Free
Features:
  • Designed for beginners
  • Multi Colors
  • Product Button
Rating: 5.0
Total Reviews: 2
Why use this app?
Communicate directly with customers in your store. Communicate with them directly, and provide support and coupons that can multiply your business many times over.

Chat with us, Inbox, Messenger

Free
Features:
  • Unlock sales from conversation
  • No more missing messages
  • Personalize customer services
Highlights:
  • Up-to-date tech: works with the latest themes
Rating: 5.0
Total Reviews: 2
Why use this app?
Without leaving the help desk, you can create draft orders, paid orders, or pending orders. Every time you interact with a consumer, make it an opportunity to sell.

Mobile Chat: SMS Text Messages

$15/month
Features:
  • ???? Easy Texting Your Customers
  • ???? More Sales → More Revenue
  • ???? Better Customer Service
Highlights:
  • Seamless workflow: use directly in Shopify admin
Rating: 4.0
Total Reviews: 3
Why use this app?
This app adds a simple SMS button at the bottom of your mobile page. As a result, they can question you and you can sell them the product.

Facebook Chat & Messenger

by PxApps
Free
Features:
  • Connect to all your customers
  • Boosts Your Conversion Rate
  • Easy Integration
Highlights:
  • Seamless workflow: use directly in Shopify admin
  • Up-to-date tech: works with the latest themes
Why use this app?
Facebook Chat is an all-in-one customer support software used by small and medium businesses. Installation is fast and simple, no programming skills required.

PingMe Facebook Messenger Chat

by Omega
Free
Features:
  • Facebook Messenger and more
  • Fast and Easy Setup
  • Turn your chat into revenue
Highlights:
  • Seamless workflow: use directly in Shopify admin
  • Up-to-date tech: works with the latest themes
Rating: 4.9
Total Reviews: 420
Why use this app?
With PingMe, your customers can “ping” you right where they are: Facebook Messenger, WhatsApp & Instagram.

LimeChat: AI powered Helpdesk

$29/month
Features:
  • One Helpdesk for all channels
  • Personalised experiences
  • Automate upto 70% queries
Highlights:
  • Up-to-date tech: works with the latest themes
  • Speed tested: low impact to your online store
Rating: 5.0
Total Reviews: 9
Why use this app?
Your customer service staff can manage all of your channels from a single dashboard with Limechat, a helpdesk created specifically for online stores.
Price:
Price 1
$29/month
Price 2
$349/month
Price 3
$599/month

Maven WebChat

Free
Features:
  • Real time conversations
  • No complicated setup
  • Web & Mobile in one place
Highlights:
  • Up-to-date tech: works with the latest themes
Why use this app?
AI-powered WebChat chatbots can solve all the most common time-sensitive service issues, so your customers can take care of your customers 24/7.

WhatsApp Chat Connect Widget

$1.99/month
Features:
  • Easy to install chat support
  • Quick WhatsApp support
  • Increase sales & engagements
Highlights:
  • Seamless workflow: use directly in Shopify admin
  • Up-to-date tech: works with the latest themes
Rating: 4.3
Total Reviews: 12
Why use this app?
The WhatsApp chat app is made for the Shopify store for chat support. Generally, people are looking for reliable & fast customer support when they are going online shopping. help center

ChatBot

$50/month
Features:
  • Offer 24/7 customer support
  • Increase conversion
  • Automate with ease
Highlights:
  • Up-to-date tech: works with the latest themes
Why use this app?
Creating and running conversational chatbots across multiple channels is possible with ChatBot, an all-in-one platform.
Price:
Price 1
$50/month
Price 2
$149/month
Price 3
$499/month

Detective FAQ Chat & Helpdesk

Free
Features:
  • Helpdesk Widget
  • FAQ Pages
  • Product & Collection FAQ
Highlights:
  • Seamless workflow: use directly in Shopify admin
Rating: 4.6
Total Reviews: 37
Why use this app?
Detective FAQ offers comprehensive answers to all questions. Create an offline customer service desk in minutes.
Price:
Price 1
Free
Price 2
$4.99/month
Price 3
$9.99/month

WhatsApp Chat | Messenger Chat

$5.99/month
Features:
  • Lift customer service quality
  • Higher sales via WhatsApp Chat
  • More leads through engagement
Highlights:
  • Seamless workflow: use directly in Shopify admin
Rating: 5.0
Total Reviews: 1
Why use this app?
You can initiate conversations with your Shopify website visitors using the WhatsApp Chat app to inform them about the items listed on your homepage. Your users will be able to quickly and conveniently contact you to ask questions.

Messenger ‑ Facebook Chat

Free
Features:
  • Real time live chat
  • Increase sales
  • Conversion Rate Increasing
Rating: 4.4
Total Reviews: 20
Why use this app?
Using Facebook Messenger, you can quickly set up a help channel for any customer that visits your store. Both the store owner's and the customer's conversation history can be saved.

Messenger, Whatsapp Chat+Carts

Free
Features:
  • FB+Whatsapp Abandoned Cart+API
  • Whatsapp Business Chat+FB Chat
  • Spin The Wheel & Exit Popups
Highlights:
  • Up-to-date tech: works with the latest themes
Rating: 4.9
Total Reviews: 228
Why use this app?
BiteSpeed is an all-in one Whatsapp & FB Messenger Marketing app used by 1500+ fast-growing Shopify brands!
Price:
Price 1
Free
Price 2
$79.99/month
Price 3
$199.99/month

What Is A Shopify Chat App?

There are a few different types of Shopify chat apps, but they all essentially allow you to communicate with your customers in real time. This can be incredibly useful for providing support, answering questions, and even upselling products.

best chat app for shopify

To decide which Shopify chat app is right for you, it’s important to consider your needs and budget.

What Are They Used For?

There are many reasons why you might want to use a chat app for your Shopify store. Perhaps you want to offer customer support and need a way to quickly answer questions. Maybe you want to create a community around your brand and need a place for customers to interact with each other. Or, maybe you just want a way to stay in touch with your customers and build relationships with them.

No matter what your reasons are, there are plenty of great chat apps out there that can help you achieve your goals.

What Are The Main Features Of The Best Chat App For Shopify?

The best chat app for Shopify offers a number of features that can be extremely beneficial for businesses. First and foremost, the app allows businesses to connect with their customers in real time. This can be extremely helpful in addressing customer concerns or simply providing a more personal level of customer service.

Another great feature of the best chat app for Shopify is the ability to create automated responses. This can save businesses a lot of time by allowing them to set up standard responses to common questions or issues. Automated responses can also help to ensure that customers always receive timely and relevant information.

Finally, the best chat app for Shopify also offers a number of integrations with other Shopify apps and services. This can further extend the reach and functionality of the app, making it an even more valuable tool for businesses.

What Are The Main Benefits Of Shopify Chat Apps?

There are many benefits of using a chat app for Shopify. The main benefits include:

BenefitsDescription
Increased Customer SatisfactionWhen customers can easily communicate with you through a chat app, they are more likely to be satisfied with your service. This leads to increased customer retention and loyalty
Improved SalesWith increased customer satisfaction comes improved sales. Chat apps help you close more deals and boost your bottom line
Greater EfficiencyA chat app can help you streamline your communication and get more done in less time. This leads to increased productivity and efficiency in your business operations
Enhanced CollaborationA chat app allows all members of your team to communicate seamlessly, which enhances collaboration and teamwork
Better Customer ServiceWhen customers can easily reach you through a chat app, they are more likely to be happy with the level of customer service you provide. This leads to repeat business and positive word-of-mouth marketing for your company

What Is The Latest Trend For Chat Apps?

There are many chat apps on the market these days, but which one is the best for Shopify businesses? The latest trend in chat apps is to offer a platform that is specifically designed for eCommerce businesses.

This means that the app will have features that are geared toward helping businesses manage their customer service, sales, and marketing efforts.

Some of the features to look for in the latest chat apps include:

  • The ability to create and manage multiple channels;
  • A built-in CRM system;
  • Integrations with Shopify and other eCommerce platforms;
  • A robust set of features for automating customer service tasks;
  • Analytics and reporting tools to help you track your performance.

If you’re looking for the best chat app for Shopify businesses, be sure to check out our list. It includes apps that offer all of the above features and more, making them the perfect solution for businesses of all sizes.

Last Words

There are a few things to keep in mind when choosing a chat app for Shopify. First, make sure the app integrates with Shopify’s platform. Second, consider the features and functionality that the app offers. And lastly, think about the price. So if you’re looking for a chat app that will give you the edge on customer service, be sure to check out our list of the best chat app for Shopify.