Visitors may always have additional questions or attractive business opportunities for you. Make sure it’s obvious how they can get in touch.
There have to be options to contact you privately: Form, email address or phone number. Your visitors may choose whatever works best for them. In this way, you make sure you don’t miss any business opportunity.
An additional option would be live chat. Anyway, this works the most when there is someone on the other side of the line.
The options like “Talk to me on Twitter”, “Reach out to me on the WordPress Slack” etc. may not be enough.
Just a form on your contact page may not fully work for your visitors. There may be visitors having difficulties in using the form. Additional options, like email addresses, a phone number will cover the contact preferences of most of your visitors.
For your website’s visitors may be challenging using the contact form from different considerations:
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From a project management standpoint, their communication was phenomenal, and everything went very smoothly. Their team is incredibly upfront and honest about what their skills and capabilities are. At a couple of points, they told us that particular things weren’t realistic for the time or scope of our project, or were outside their skillset, and we really appreciated that honesty. They really take their project management seriously. I think the thing that made our partnership as successful as it was is the fact that our communication truly flowed both ways.